Reading time: 3 minutesSetting up Microsoft Authenticator for Multi-Factor Authentication (MFA) on a new phone for Microsoft 365 (Office 365) is essential to maintain secure access to your work account. This guide will walk you through transferring your MFA setup from your old phone to the new one. Step 1: Install Microsoft Authenticator on Your New Phone Step […]
Reading time: 2 minutesEnrolling Multi-Factor Authentication (MFA) for your Microsoft 365 account is simple, and you need: First, open https://office.com in the browser and sign in using your Microsoft Account. Look for your account avatar in the top right corner, it’s either a picture or your initials in a circle. Click it and choose View Account. In the […]
Reading time: 4 minutesCongratulation on getting your remote access credentials to be able to access your workstation remotely. This guide will walk you through how to download and set up an OpenVPN client for Windows in a few steps. Requirements OpenVPN Client for Windows is compatible with the following: Windows 10 Windows 8 and 8.1 Windows 7 Service […]
Reading time: 3 minutesIE (Internet Explorer) Mode in Microsoft Edge Some web applications, such as TD Remote Deposit requires IE (Internet Explorer) to function. However, most of us are using the Microsoft Edge browser so constantly having to switch between applications can slow you down and cause unnecessary delays or errors. To solve this issue, you can choose […]
Reading time: 4 minutesWhat’s phishing? “Phishing” is usually referring to the type of cyber attack via email, web and message. Criminals send out a message pretend coming from another department of the company, IT support, or a well-known company such as Apple, Microsoft, or from our business partner. Regardless the what they are trying to be, all they […]
Reading time: < 1 minuteTo use MFA with your Microsoft account, you need to enable it and setup an authentication app for the system to work. This short video can walk you through the whole process step by step:
Reading time: < 1 minuteWe identify your workstation using a special naming system that may not give direct indication of the user. Sometime during a support sessions, IT usually start by asking for the Computer Name and this guide will show you how to locate the name of your computer. Windows 10: In Start Menu, type “System Information” and […]
Reading time: < 1 minuteAfter enabling Multi-Factor Authentication (MFA), you maybe encounter login issues with some apps that don’t offer MFA support. You can still sign in using an App Password in this situation. App Password is a specific account password for just one app. Creating an App Password is simple and can be done at any time, so you […]
Reading time: 2 minutesSome of us may be approaching the 50GB size limit with the Inbox, and deleting emails sometimes may not be the best option for you. We can solve this problem by utilizing the Archive Mailbox. The archive provides another 50GB of storage for emails. It’s built-in for Office 365 and it’s very easy to use. […]
Reading time: < 1 minuteFrom the main Outlook window, select File in the upper left corner of the screen. Note: For Outlook 2007, select Tools > Account Settings and skip to step 3. Select Account Settings > Account Settings. Select the account you want to delete, then select Remove. You’ll see a message warning you that all offline cached content for this account will be deleted. This only affects […]
