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Tag: office
How to Set Up an Alternative Authentication Method for Microsoft 365
Reading time: 2 minutesThis article provides step-by-step instructions for configuring an alternative phone number for SMS-based multi-factor authentication (MFA) in Microsoft 365. Setting up a backup authentication method ensures you can maintain access to your account even if your primary device is unavailable. User Self-Service Setup Step 1: Access Security Settings Step 2: Add Alternative Phone Number You […]
How to Set Up Microsoft Authenticator for MFA in Microsoft 365 on a New Phone
Reading time: 3 minutesSetting up Microsoft Authenticator for Multi-Factor Authentication (MFA) on a new phone for Microsoft 365 (Office 365) is essential to maintain secure access to your work account. This guide will walk you through transferring your MFA setup from your old phone to the new one. Step 1: Install Microsoft Authenticator on Your New Phone Step […]
Manually Enroll Multi-Factor Authentication for Microsoft 365
Reading time: 2 minutesEnrolling Multi-Factor Authentication (MFA) for your Microsoft 365 account is simple, and you need: First, open https://office.com in the browser and sign in using your Microsoft Account. Look for your account avatar in the top right corner, it’s either a picture or your initials in a circle. Click it and choose View Account. In the […]
Identifying Phishing
Reading time: 4 minutesWhat’s phishing? “Phishing” is usually referring to the type of cyber attack via email, web and message. Criminals send out a message pretend coming from another department of the company, IT support, or a well-known company such as Apple, Microsoft, or from our business partner. Regardless the what they are trying to be, all they […]
Enable Multi-Factor Authentication for Microsoft Account
Reading time: < 1 minuteTo use MFA with your Microsoft account, you need to enable it and setup an authentication app for the system to work. This short video can walk you through the whole process step by step:
Using app password with Multi-Factor Authentication
Reading time: < 1 minuteAfter enabling Multi-Factor Authentication (MFA), you maybe encounter login issues with some apps that don’t offer MFA support. You can still sign in using an App Password in this situation. App Password is a specific account password for just one app. Creating an App Password is simple and can be done at any time, so you […]
Use Archive Mailbox to free up space for Inbox
Reading time: 2 minutesSome of us may be approaching the 50GB size limit with the Inbox, and deleting emails sometimes may not be the best option for you. We can solve this problem by utilizing the Archive Mailbox. The archive provides another 50GB of storage for emails. It’s built-in for Office 365 and it’s very easy to use. […]
Delete an email account from Outlook app
Reading time: < 1 minuteFrom the main Outlook window, select File in the upper left corner of the screen. Note: For Outlook 2007, select Tools > Account Settings and skip to step 3. Select Account Settings > Account Settings. Select the account you want to delete, then select Remove. You’ll see a message warning you that all offline cached content for this account will be deleted. This only affects […]
Open and use a shared mailbox in Outlook on the web
Reading time: 4 minutesIntroduction A shared mailbox makes it easy for a group of people to monitor and send email from a public email address, like [email protected]. When a person in the group replies to a message sent to the shared mailbox, the reply appears to come from the shared address, not from the individual person. Add the […]