Category: Windows
Install OpenVPN for remote access on Windows
Reading time: 4 minutesCongratulation on getting your remote access credentials to be able to access your workstation remotely. This guide will walk you through how to download and set up an OpenVPN client for Windows in a few steps. Requirements OpenVPN Client for Windows is compatible with the following: Windows 10 Windows 8 and 8.1 Windows 7 Service […]
Identifying Phishing
Reading time: 4 minutesWhat’s phishing? “Phishing” is usually referring to the type of cyber attack via email, web and message. Criminals send out a message pretend coming from another department of the company, IT support, or a well-known company such as Apple, Microsoft, or from our business partner. Regardless the what they are trying to be, all they […]
Enable Multi-Factor Authentication for Microsoft Account
Reading time: < 1 minuteTo use MFA with your Microsoft account, you need to enable it and setup an authentication app for the system to work. This short video can walk you through the whole process step by step:
Use Archive Mailbox to free up space for Inbox
Reading time: 2 minutesSome of us may be approaching the 50GB size limit with the Inbox, and deleting emails sometimes may not be the best option for you. We can solve this problem by utilizing the Archive Mailbox. The archive provides another 50GB of storage for emails. It’s built-in for Office 365 and it’s very easy to use. […]
Delete an email account from Outlook app
Reading time: < 1 minuteFrom the main Outlook window, select File in the upper left corner of the screen. Note: For Outlook 2007, select Tools > Account Settings and skip to step 3. Select Account Settings > Account Settings. Select the account you want to delete, then select Remove. You’ll see a message warning you that all offline cached content for this account will be deleted. This only affects […]
Add Microsoft 365 email account to Outlook
Reading time: < 1 minuteAdd your new Microsoft 365 email account to Outlook Choose File > Add Account, type your email address in the field provided, choose Connect, type your email password, and choose Sign in. Leave the Allow my organization to manage my device checkbox selected, choose Yes, choose Done, and then choose OK in the Mail Delivery Location message. On the confirmation page, you can add another account […]
Set up rules in Outlook
Reading time: < 1 minuteCreate a rule on a message Right-click a message and select Rules > Create Rule. Select a condition, and what to do with the message based on the condition.For example, to move messages with a certain title to a specific folder, select the Subject contains condition, select Move the item to folder, select or create a New folder, and then select OK. When you’re […]
Request VPN access
Reading time: 2 minutesIntroduction At AEP, we provide two different types of VPN. They are: Secure Access VPN (SA-VPN) * Remote Access VPN (RA-VPN) Each VPN serve a similar but different propose. Secure Access VPN (SA-VPN) SA-VPN allows you to access the internet using a known-good network entry point. SA-VPN can be ideal when traveling, because it eliminates […]
Set up a new profile in Microsoft Outlook
Reading time: < 1 minuteInstructions Select ‘File’ Menu, Click on ‘Change Profile’ option. Sign-in with the (new) email address you like to switch to. Set the new profile as ‘Default’. To add an account please follow the instruction:
